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One of the USAGov program’s core focus areas is improving the benefits experience for our users. With customer experience in mind, we’re excited to share a significant change coming this fall. Benefits.gov, which has been hosted by the Department of Labor since 2002, will be sunsetting at the end of September, and we’re creating a new benefits experience on USA.gov and USAGov en Español.
Through a data-driven content strategy and an emphasis on incremental change, we aim to make it easy for people to find the government benefits information they need. This transition will not only centralize resources but also provide a user-friendly, streamlined experience. To find government benefits for health care, housing, food, unemployment, and more, USAGov will be the new go-to source.
Stay tuned for more updates as we approach this transition, and read more in the latest GSA.gov press release.
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